FAQ

Shipping of Orders that Only Consist of Prints

Because prints can be safely shipped as oversized lettermail, they will not include tracking. 

If you need your package tracked and/or expedited and/or insured (extra charges will apply), please email me via the contact page before making a payment

Shipping Packages Within Canada and the US

All orders shipped within Canada and the US come with a tracking number.  If you need your package expedited and/or insured (extra charges will apply), please email me via the contact page before making a payment.

International Shipping (Outside the USA and Canada)

Does not come with a tracking number. Please allow up to 2 months for international delivery.

If you need your package tracked and/or expedited and/or insured (extra charges will apply), please email me via the contact page before making a payment.

NOTE: I am not responsible for lost/stolen/damaged packages but will do everything in my power to assist you in tracking it down

Returns

If there is a problem with your package, such as it arrives damaged or is lost, please contact me immediately, and I will do everything in my power to assist you. Unfortunately I cannot accommodate any exchanges or refunds at this time

Processing Time

Please allow up to a week for processing of your order, though most will be processed within a couple days

Liability

I package my paintings with the utmost care to ensure that they have the highest chance of arriving to you promptly and safely. However, I hold no responsibility for damaged/stolen packages once they are received by postal/shipping services. If you you would like to have your purchase insured, (extra charges will apply), please email me via the contact page before making a payment.

Paintings Marked "Coming Soon"

Some of my oil paintings done on plexiglass need a final coat of resin before they are truly complete. However, because the oil paint needs to be completely dry before applying resin, I have to wait a minimum of 3 months from when I complete the painting to when I can resin it. This is why some of my seemingly finished paintings are marked as "Coming Soon" and include the date the oil painting was finished, as well as the day that I will resin it. After that day has passed, the painting will be available for sale.

A note about non-resined paintings

If an oil painting does not have a coat of resin, it must be handled with extra care and not be allowed to have other objects rubbing against it. Even a fingernail can be enough to scratch off the paint.

Original Paintings

All original paintings are signed and include an artist's Certificate of Authenticity

If you have any other questions or inquiries, please feel free to email me via the contact page